FAQ

Why are soaps and shampoos bad for carpets?

Sometimes we assume that since we use soaps and shampoos on nearly everything that we clean, it’s also appropriate to use the same type of cleaner on a carpet. Unfortunately, that’s just not the case.
Most carpets are only cleaned once a year, and that is a long time to build up dirt, grime, odor, and even less appealing things like dust mites. While shampoo seems like a logical choice, it is actually very difficult to remove shampoo and soap from a carpet once it has been treated. Instead of soaps and shampoos, you should trust in the line of organic cleaners that Hart’s Steam Cleaning uses to actually loosen dirt and grime as well as neutralize odors.

What is the best method to clean carpet or tile and grout?

We recommend hot water extraction when it comes to cleaning a wide variety of flooring. Hot water combined with our arsenal of organic cleaners to loosen and remove dirt, grime, and odors, and we can make floors look like new.

How often should carpets be cleaned?

Of course this answer depends on a variety of factors including the amount of traffic and frequency of stains on your carpet. However, we recommend, on average, all carpets should be cleaned at least once a year. If your carpet is used pretty frequently, then you should probably consider cleaning your carpet at least two or three times a year. Sometimes, especially for businesses, you may want to increase that number a bit.

How soon will I be able to walk on my carpets once they have been cleaned?

It is best to keep all pets, children, and other traffic off of your freshly cleaned carpet for a period of at least six hours after cleaning. This gives the carpet plenty of time to dry.

How safe are your techniques and chemicals?

We only use organic cleaning agents that are completely safe for your family and pets. We do not use abrasive chemicals that leave behind harmful residues. Our techniques for carpet cleaning to water removal are some of the most proven and safest in the industry.

My carpet has bleach or faded spots. Can you fix that?

It may be possible to dye the carpet to correct any bleached or faded areas.

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